Returns and cooling-off period
Logistics & Returns Policy
Term & Right of withdrawal At 1stbuddha, we apply a cooling-off period of 14 days following receipt of your purchase. Within this period, you can let us know by email that you wish to cancel the purchase. After this notification, you have another 14 days to physically return the item to our Dutch depot. Condition & Depreciation
Our collection consists of unique, second-hand, and mostly antique objects. We invite you to assess the object as you would in a physical gallery. Use or handling that goes beyond what is necessary to establish the nature and characteristics of the object may result in a decrease in value for which the buyer is liable.
Return Guidelines
Costs: The costs for return shipping are the responsibility of the buyer. For large, heavy, or extremely fragile objects, these costs can be substantial. Any additional shipping options chosen at the time of purchase (such as express or pallet shipping) will be reimbursed upon return up to the standard shipping rate.
Packaging: Due to the fragile nature of our artworks, returns must be packed carefully and professionally. Damage caused by insufficient packaging during the return shipment may be charged to you.
Damage Protocol
If an item arrives damaged or differs substantially from the description, we request that you contact us immediately. In such cases, we provide a suitable solution and cover the shipping costs.
To protect both the buyer and the gallery, all items are carefully documented and photographed by our team before shipment, so that returns can be handled transparently and fairly.
Returns & Correspondence:
1stbuddha Logistics
Netherlands
Registrations via: sales@1stbuddha.com